The best way to report a problem is via our online system.
Please click on the link and complete the report form.
The more information you give us the easier it will be to resolve your problem.
We find photographs really helpful and the system has an easy upload facility. Photographs help us to identify the problem. They help our contractors to bring the right tools and equipment to fix the problem on the first visit.
Once you have reported your problem you will receive a confirmation email which will log the issue. You will not need to report the problem again. If you have a new problem you will need to make a new report.
Non emergency maintenance issues reported in this way will be given priority over emails or phone calls.
EMERGENCIES MUST CONTINUE TO BE REPORTED TO US BY TELEPHONE