Meet The Team

John Coulton BSc (Hons) FNAEA MARLA Lettings Director

This is John Coulton BSc (Hon) who is the other founding partner of the business. John is a fellow of the NAEA and a Member of ARLA. He often spends most of his days in the lettings department with the lettings team. His experience with lettings is a great help for advising on investments and buy to let properties. John also has a wealth of knowledge within the sales market too and is always on hand to help with any tricky situations we have, his 35 years of experience are invaluable.

Claire Coulton MARLA Finance and Accounts

Claire is a member of ARLA - the Association of Residential Letting Agents. Her main role here is dealing with the all-important money! Claire collects the rents, pays the contractors and makes sure the landlords get paid too!

Abi Johns Lettings Administrator

Abi's role within the office varies from dealing with rent payments and accounts, working with Sam to keep new tenancy move-ins on track and assisting Jess with property maintenance. Abi has just completed her Level Three Apprenticeship in Business Administration. Having finished that, she's already enrolled in her ARLA training and has passed her South West Landlords accreditation training.

Tracy Lethbridge Property Maintenance

Tracy is in charge of the initial schedule of condition reports on properties (Inventory) these are then passed onto the tenants at the start of the tenancy. This report is then used to compare against the check out and confirm if the property has been returned to the landlord in a suitable/acceptable condition. Tracy then liaises with Claire to activate the deposit release once the check out has been done.

Jess Withers MARLA Property Inspections and Maintenance

Jess has the important role of carrying out the quarterly inspections and works with John on the property maintenance. Jess coordinates repairs with our contractors and is assisted by Abi. Just one of her roles is making sure all properties have an up to date gas safety certificates. Jess is accredited with ARLA having passed her Level Three qualification in Property Management and is also accredited as an approved landlord by the South West Landlords Association.

Sam Robinson Property Inspections and Maintenance

Sam Robinson is our new lettings consultant. He joined Falcon in February 2022.

Sam has over four years experience working in the lettings business here in Plymouth and away in Kent.

When we first met Sam, we were impressed by his approachability and warm manner and hope you'll agree.

It is Sam's job to advise landlords on rental valuations and to find the best tenants for their properties.

Away from work, his interests include visiting the regions beaches with Looe being his favourite and following Tottenham Hotspur -  someone has to!

Sam is enrolled with ARLA  and is progressing  through the Level Three qualification in Property Management. He has also achieved accredited landlord status with the South West Landlords Association.