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Property Search

We believe that whichever agent you choose it’s their people who will totally influence the result you get and make or break the experience you have.

Our people are dedicated to ensuring our clients have the very best experience and are truly happy with all that we do for them.

Let us introduce ourselves to you:


Sue Osborne

Sue Messenger - Lettings Manager

Sue Messenger is our Lettings Manager and has been letting properties in the city and surrounding countryside since 2006. Known as 'Shirley' in the office, Sue offers our Landlords a wealth of knowledge and professionalism. Sue enjoys providing Landlords with structured information in relation to the current rental market and advice on property enhancements to maximise rental income and is often called upon for her expert advice by others in the property business. Sue is very particular when it comes to finding the right tenant - she has a sixth sense! Her only weakness - a penchant for merlot.

Email Sue

Mark Lethbridge

Mark Lethbridge - Specialist Lettings Consultant

Mark is Sue's right hand man! They have worked together since 2006 and for some reason has the sobriquet of 'Dick'. Mark offers our Landlords a wealth of knowledge and professionalism. He has a reputation for his great attention to detail which always goes down so very well with both our landlords and tenants alike. He is always very happy to give expert up to date property letting and rental advice across the Plymouth and drive to work area. He brings with him a real understanding as to what is important to both our private and corporate landlords.

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Tracy Davison

Tracy Davison - property manager

Tracy is our property manager and is responsible for looking after tenants and their properties once they have moved in. Tracy has a really good eye for detail, a keen sense of fairplay and when she needs to be an unyielding view. What you'd never guess is that she is an expert dancer - running her own classic dance school.

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Mel Rapson

Annie Swift – Property Manager

Annie works alongside Tracy managing the lets once the tenants have moved in. Annie has been in the property business seventeen years – she must have started young! Into interior design, decorating and upcycling furniture –whatever that is! Likes the gym and cooking –likes the taste of a good Italian doused in a good white wine. Has a car called ‘fi fi’! How mad is that?

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Claire Coulton

Claire Coulton MARLA

Claire has over five years of property management and letting experience involving managing a private clients portfolio of properties as well as working with Falcon's clients. Claire is a member of ARLA - the Association of Residential Letting Agents. Her main role here is dealing with the all important money! Claire collects the rents, pays the contractors and makes sure the landlords get paid too! Claire is also the custodian of the office swear box - such is the lettings business!

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John Coulton

John Coulton MARLA - Lettings Director

John Coulton BSc(Hon) is a Fellow of the NAEA and a Member of ARLA. He splits his time between the sales team and the lettings team. His experience with lettings is a great help for advising on investment and buy to let properties. Loves the outdoors - walking on Dartmoor or out on the bike.

Email John

Property Portals